Data Protection

99ko Privacy Policy — Our Commitment to Protecting Your Information

How important your personal data is to us, and exactly how it is collected, used, and protected — everything is laid out openly here.

Last updated: January 1, 2026

How We Protect Your Privacy

The key pillars of the 99ko Privacy Policy at a glance — what truly keeps your data safe.

Your Data Is Never Sold

99ko never sells your personal information to third parties. Your name, contact details, and transaction data are used solely for operating the platform.

SSL Encryption

Every transaction and login session is secured with 256-bit SSL encryption. Hackers and third parties have no way to access your information.

Secure Data Storage

Your data is stored on encrypted servers. Access is strictly controlled — only authorized personnel can view information when necessary.

Your Rights

You may request to view, correct, or delete your collected data at any time. We will fulfill such requests within a reasonable timeframe.

Cookie Transparency

We are transparent about which cookies we use and why. You also have the option to opt out of non-essential tracking cookies.

Regular Security Testing

99ko's systems undergo regular security audits. Any vulnerabilities identified are addressed promptly to ensure your information remains secure at all times.

Table of Contents

Introduction What Information We Collect How It Is Collected How Your Information Is Used Data Sharing Policy Cookie Policy Data Security Data Retention Period Your Rights Privacy of Minors Policy Updates Contact

Introduction

99ko (https://99ko.win) takes your privacy seriously. This privacy policy explains what information we collect, why we collect it, and how we keep it secure. By using the 99ko website or app, you agree to this privacy policy.

We believe transparency is the foundation of trust. This document is written in plain, straightforward language, avoiding complex legal jargon. If any part is unclear, our support team is always ready to help.

This privacy policy applies to all 99ko services — the website, mobile app, and live chat support.

What Information We Collect

99ko only collects information that is strictly necessary. Requesting unnecessary data goes against our policy. See the table below for the types of information we collect:

Data Type Example Purpose
Identity Information Name, date of birth, national ID number Account Verification & KYC
Contact Information Mobile number, email address Account Creation & Notifications
Financial Information Mobile wallet number, transaction history Payment Processing
Usage Data Login time, game history, betting records Service Improvement & Security
Device Information IP address, browser type, operating system Fraud Prevention

How Information Is Collected

99ko collects information in several ways, always with your awareness and consent:

  • Collected directly: Information you provide directly during registration, login, payment, or support chat.
  • Collected automatically: Information collected automatically via cookies and log files as you browse the site.
  • From third parties: Transaction confirmation details from payment processors (bKash, Nagad).
  • KYC Verification: Details from documents you provide for identity verification.

How Your Information Is Used

99ko uses collected data solely for specified purposes. Your data is never used for any other purpose without your consent.

  • To create and manage your account.
  • To process payments and complete withdrawals.
  • To detect and prevent fraud.
  • To comply with legal obligations (e.g., anti-money laundering requirements).
  • To provide customer support and resolve issues.
  • To improve the platform experience and introduce new features.
  • To notify you of important updates, offers, or security alerts.

We never sell your data to advertisers or data brokers. That is a firm commitment from 99ko.

Data Sharing Policy

99ko may share information with third parties in limited, controlled circumstances. The purpose and scope are clearly defined in each case:

  • Payment processors: Necessary information is shared with bKash, Nagad, or Rocket to complete transactions.
  • Legal Authorities: Information may be disclosed under court order or legal obligation.
  • Security partners: Limited information may be shared with trusted security partners to prevent fraud and cyberattacks.
  • Business transfers: In the event of a change in company ownership, your data may be transferred to the new owner — however, this privacy policy will continue to apply.

Outside the specific circumstances listed above, 99ko does not share your data with any third party. If you have any doubts, feel free to ask our support team directly.

Data Security

99ko uses industry-standard technology to protect your privacy. The core pillars of our security framework:

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Passwords and sensitive data are stored on servers in hashed form and cannot be read directly.
  • Server access is strictly controlled through Role-Based Access Control (RBAC).
  • Regular security audits and penetration testing are conducted.
  • An automated monitoring system operates 24/7 to detect suspicious activity.

In the event of a data breach, we will notify affected users within 72 hours and take immediate action.

Data Retention Period

Your data is not retained longer than necessary. The general rule is:

  • Active account data: retained for the duration of the account and up to 5 years after closure (as required by law).
  • Transaction records: up to 7 years in accordance with financial regulations.
  • KYC documents: retained for the period required to meet legal obligations after verification.
  • Marketing preferences: removed immediately upon unsubscription.

After the retention period, data is securely deleted or anonymized so that no individual can be identified.

Your Rights

As a 99ko user, you have the following rights regarding your personal information:

  1. Right to access: You may request to see what information we hold about you.
  2. Right to rectification: You may request correction of any inaccurate or incomplete information.
  3. Right to erasure: You may request deletion of your data under certain circumstances.
  4. Right to restrict processing: You may request that we limit the use of your data in certain circumstances.
  5. Right to Object: You may object to marketing or certain uses of your data.

To exercise any of these rights, please contact our support team. We will respond within 30 days.

Privacy of Minors

99ko strictly does not serve anyone under the age of 18. If a minor manages to create an account and this comes to our attention, the account will be immediately closed and all associated data permanently deleted.

If you find out that a minor in your family is using 99ko, please contact our support team immediately.

Policy Updates

This privacy policy may be updated from time to time. For any significant changes, we will notify you in advance via your registered number or email.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

Contact

For any questions, requests, or complaints about this privacy policy, please get in touch:

  • Live Chat: Chat with us directly from any page on the platform — available 24/7.
  • Email: [email protected] (responses are typically sent within 24 hours)
  • For more information, visit our FAQ Page View.

99ko is committed to keeping your information safe. Our goal is for you to use our platform with complete confidence.

Join a secure platform today

99ko operates with your privacy and security as a priority. Register now to enjoy betting and gaming in a trustworthy environment.

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