99ko Terms and Conditions — What You Need to Know

Introduction

By using the 99ko website and platform (https://99ko.win), you agree to these Terms and Conditions. These Terms form a legally binding agreement between 99ko and the user. Please read the entire document carefully before using the platform.

99ko is an online betting and gaming platform for users in Bangladesh. Our goal is to provide a safe, transparent, and enjoyable environment — and these Terms and Conditions help us maintain that standard.

Eligibility & Registration

To register and use an account on 99ko, the following conditions must be met:

• You must be at least 18 years old.
• You must be a legal resident of Bangladesh.
• Each individual may only operate one account.
• All information provided at registration must be truthful and accurate.
• 99ko reserves the right to suspend any account registered with incorrect or false information.

During registration, you must provide an active mobile number and a valid email address. 99ko may request your national ID or other documentation at any time for identity verification.

Account Management

You are solely responsible for the security of your 99ko account. Never share your password or login credentials with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

• Sharing your account with any third party is strictly prohibited.
• Accounts may not be sold, transferred, or rented.
• Multiple accounts cannot be operated from the same device.
• Accounts may be temporarily suspended after extended periods of inactivity.

To update your account information, please contact our support team. Identity verification is required for any changes to your name, date of birth, or mobile number.

Payments & Transactions

Deposits on 99ko can be made via bKash, Nagad, and Rocket. Each transaction has a set minimum and maximum amount, which may vary by promotion.

• Minimum deposit: BDT 100.
• A fully verified account is required to make withdrawals.
• Withdrawals are typically processed within 3–10 minutes, though verification may add to the processing time.
• Withdrawals can only be made to a mobile wallet registered in your own name.
• 99ko may place a hold on payments during an investigation into suspicious transactions.

Bonuses & Promotions

99ko regularly offers various bonuses and promotions. Each offer comes with its own terms, and users are required to comply with them.

• Bonus cash cannot be withdrawn directly — wagering requirements must be met first.
• Each bonus has a set expiry date. Any unused bonus will be automatically cancelled upon expiry.
• Attempting to claim the same bonus more than once may result in account suspension.
• Bonuses may only be used on eligible games or bets; using them on ineligible games will result in bonus forfeiture.
• 99ko reserves the right to modify, suspend, or cancel any bonus or promotion at any time.

Full terms for welcome bonuses, deposit match bonuses, and free spins are listed on the relevant promotion page. If anything is unclear, contact support.

Betting Rules

The following general rules apply to all betting on 99ko — whether you're placing wagers on Sports Betting, Live Casino, or slots.

• Once a bet is confirmed, it cannot be changed or cancelled.
• 99ko reserves the right to void any bet placed with incorrect odds resulting from a technical error.
• Bets linked to match fixing or illegal activity will be void, and the associated account may be suspended.
• Odds changes due to network delays during live betting are normal; 99ko is not liable for such changes.
• Slots and casino games use an RNG (Random Number Generator), ensuring completely fair outcomes.

Specific games may have their own rules. Visit the relevant game or betting section for details, or FAQ here.

Prohibited Activities

The following activities will result in permanent account closure and possible forfeiture of balance:

• Creating or operating multiple accounts.
• Attempting to exploit the bonus system through fraudulent means (bonus abuse).
• Placing bets using bots, scripts, or any automated software.
• Using the 99ko platform for money laundering or any illegal financial activity.
• Threatening or harassing other users.
• Attempting to hack the system or gain unauthorized access.
• Operating an account under a false identity.

Privacy

99ko takes the protection of your personal information seriously. Data collected during registration is used solely for platform operation, verification, and service improvement.

We never sell your personal information to third parties. However, data may be shared when required by law or upon request from relevant authorities. For more details, visit our Privacy Policy here.

Account Closure

You may request to close your account at any time. Any remaining withdrawable balance will be returned to you.

• 99ko reserves the right to terminate accounts without notice in the event of a rule violation.
• If fraud is confirmed, the entire account balance will be forfeited.
• Self-closed accounts can be reactivated, but the verification process must be completed again.

Changes to Terms

99ko may update these Terms and Conditions at any time. When changes are made, the update date at the top of the page will reflect the revision, and registered users will be notified via their registered number for significant changes.

Continued use of the platform after any changes are made constitutes acceptance of the updated Terms. We recommend checking this page regularly.

Contact

If you have any questions about these Terms and Conditions, feel free to reach out. Our support team is available 24/7, 7 days a week.

• Live Chat: Chat with us directly from any page on the platform.
• Email: [email protected] (responses are typically sent within 24 hours)
• For more information, visit our FAQ Page here.